Service & privacy terms

Property Radar Kenya is the working brand of a company project under development. This release is for invited testing. The legal entity name, registered business address, controller contact and regulatory disclosures must be finalized before public commercial launch.

What the pilot provides

You can submit buying, selling or property management enquiries, create free sale-listing drafts and track case messages. Submission is not an agency appointment, a purchase agreement or a guarantee that a service is available. Any paid service requires separately agreed terms and fees. No payments are collected through this pilot.

Listings and authority

Sellers must own their property or hold current written authority to advertise it. Provide accurate details, disclose material issues and update availability. Moderation is advertising review; it does not certify ownership, boundaries, title, tenure, value or investment returns. Purchasers should arrange independent legal, valuation and physical checks. Do not publish personal identity numbers, title scans, financial account details or private residential addresses in listing text. Basic listing is free. Optional paid services are proposed and are not activated.

Information we use

Your authenticated account supplies an account identifier, email and available name. Service forms collect the name, phone, location, property description, preferences and messages you choose to provide. We store case progress, staff assignments, service consent and an activity history to administer your request. Phone numbers and agent references are not independently verified by this pilot.

Who can see it

Public marketplace responses contain approved, current property advertisement fields only. Your customer account shows your cases and customer-visible messages. Authorized company staff can see cases and contact details in their permitted departments. Administrators can see all cases. Internal staff notes are excluded from customer responses. If you use the seller enquiry function, your name, email and message are shared with that seller only after you consent. Website hosting and authentication providers process information needed to operate the service.

Contact and marketing

Service-request consent permits use of your details to respond and administer that request. It does not authorize unrelated marketing. Replies appear in your account. Automatic email and SMS delivery are not connected; check your case for updates. We do not sell personal contact databases.

Corrections, deletion and complaints

Use “Support, complaints & privacy requests” in My account to request access, correction or deletion, report a property advertisement or raise a service concern. Identify the relevant case or listing. The team may need to verify the requester's authority. The administrator must review and act on requests; automatic deletion and a legally approved retention schedule are not implemented. Please use synthetic information while testing. Do not upload identification or sensitive financial documents.

Security and retention during testing

The release remains access-restricted. Records are stored electronically and protected by account and department access checks. Staff exports contain personal information and must be handled securely. Final retention, processor agreements, cross-border safeguards, incident procedures and legal notices require approval before public operation.

Changes and service availability

We may pause inappropriate advertisements, request corrections or suspend misuse. Listings expire from search 30 days after the seller's last availability confirmation. Do not use the pilot for emergency maintenance, urgent legal notices or sending transaction funds.

Updated 16 October 2026. These pilot disclosures require Kenyan legal review and completion before public commercial use.